Managing Behaviours that Challenge and De-Escalation Strategies

This course is designed to help professionals working with young people understand behaviour as communication, shaped by unmet needs, trauma, SEND, and environment. The course builds confidence in identifying behaviour patterns, triggers, and early signs of escalation, using evidence informed practice aligned with up-to-date guidance, including from the Education Endowment Foundation (EEF).
You will develop practical, preventative and in the moment strategies to promote positive behaviour, de‑escalate safely, and respond consistently. The course also explores post incident reflection, restorative approaches, and whole school culture, supporting safe, inclusive, and effective learning environments for all pupils.

This course is certified by The CPD Certification Service.
Prospero Learning's Managing Behaviours that Challenge and De-Escalation Strategies course has passed rigorous checks to ensure it is relevant, effective and provides legitimate Safeguarding knowledge and skills.
Understand behaviours that challenge as a form of communication, including the underlying causes linked to unmet needs, trauma, and environmental factors
Identify different types of behaviours that challenge and evaluate their impact on learning, relationships, and classroom safety
Apply evidence-based strategies to assess behaviour, recognise triggers, and intervene early to prevent escalation
Use effective de-escalation techniques to respond calmly and safely during heightened situations
Promote positive behaviour through reinforcement, relational approaches, and supportive classroom practices aligned with whole school behaviour systems
Who Is It For?
Teachers
Teaching Assistants
School Leaders
Tutors
Support Staff
Supply Teachers
SENCO
Other Professionals
Duration: 1 hour 15 mins
Video Time: 1 hour
Chapters: 6
How It Works
Click Enrol
Click to begin the course
Watch Video Content
Watch our video content written by experts
Knowledge Check
Complete the knowledge check
Certification
On completion of this course, download your certificate


More About This Course
This Managing Behaviours that Challenge and De‑Escalation Strategies course equips education staff with a clear, evidence informed understanding of why behaviour occurs and how it communicates unmet needs. Drawing on Education Endowment Foundation (EEF) guidance and trauma informed practice, the course explores how factors such as SEND, emotional regulation, relationships, and environment influence behaviour in schools.
Throughout the course you will learn how to identify patterns, triggers, and early signs of escalation, enabling timely and effective intervention. The course emphasises preventative practice, including structured routines, adaptive teaching, positive relationships, and consistent reinforcement, helping to create calm, predictable, and inclusive learning environments where pupils can thrive.
The course also develops practical de‑escalation skills for managing heightened situations safely and professionally, alongside restorative approaches for reflection and recovery after incidents. By focusing on adult response, consistency, and whole school culture, this course supports staff to manage behaviour confidently, protect wellbeing, and promote positive, long term outcomes for all learners.
Course Chapters
1
Chapter 1: Course Introduction
Introduction
2
Chapter 2: Courses and Influences on Behaviour
Chapter 2
Knowledge Check: Chapter 2
5 Questions
3
Chapter 3: Identifying Patterns, Triggers, and Escalations
Chapter 3
Knowledge Check: Chapter 3
5 Questions
4
Chapter 4: Preventative Practice and Positive Behaviour Support
Chapter 4
Knowledge Check
5 Questions
5
Chapter 5: De-Escalation and In-The-Moment Strategies
Chapter 5
Knowledge Check
5 Questions
6
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